Newsletter Management

A government agency ran one monthly newsletter. It served two different needs. Event updates and educational content shared one channel. This diluted focus and made messaging harder to target.

IndustryGovernmentProjectNewsletterShare

One Newsletter Becomes Two Focused Channels

Segmented content for sharper messaging to achieve steady subscriber growth.

A government agency needed more from their newsletter. One monthly send tried to do two jobs. Event updates and educational content competed for attention.

I split it into two focused newsletters. One built around events. One built around value and education. Each newsletter now speaks to a clear reader intent.

I rewrote subject lines to drive more opens. I redesigned the signup page to convert more visitors. The system runs in Mailchimp today. It’s built to scale into ConvertKit or HubSpot if needed.

Results after two years:

  • Subscribers grew from 1,300 to 1,600
  • Open rates held between 35% and 44%
  • This beats the government sector average
  • Click-through rate peaked at 3%